Guests rarely complain about dust. They complain about hair, smells and a bin that was not emptied. Here is the checklist we run on every turnaround.
Guests forgive a lot, but not hair, not lingering smells and not a bin that was left. Those three items appear in the overwhelming majority of cleanliness complaints, and none of them take long to prevent.
We work every changeover in the same order: strip and start the linen, bathrooms, kitchen, bedrooms, living space, floors last. Fixed order means nothing is missed when the turnaround window is tight and two guests overlap by an hour.
Finish by photographing each room in the same sequence. It takes ninety seconds, gives the host proof of condition, and catches the small maintenance issues that would otherwise become a guest message at eleven at night.
Get a Quote